Student advice and support
I need help with or have a question about ...
Our knowledgeable administrators can help with initial enquiries or refer you to the right staff member.
Enrolment and course changes
If you need assistance with enrolment or course changes, contact the director of studies for your year level.
See full details of our laboratories and facilities or contact our Technical Services Officer.
We are committed to the safety and wellbeing of our staff and students. Contact our department Safety Officer for further advice or information or consult UC's Health and Safety policy guidelines.
I am experiencing ...
Harassment of any kind involving staff, students or visitors, whether on or off campus, is unacceptable. Harassment can be defined as unwelcome, unsolicited and unreciprocated behaviour by a person or group that may offend, humiliate or intimidate another, and interferes with a person’s right to work or study in a non-threatening environment.
If you have a complaint relating to a staff member, student or visitor, the normal procedure would be:
- make an informal approach to the Head of Department.
- If you wish to discuss the matter informally (without formalising the complaint), the University Grievance Coordinator can offer advice on options available for an informal resolution.
- Students wishing to make a formal allegation of harassment should visit the University complaint website and contact the University Grievance Coordinator.
- Further information is available in the University Harassment Policy (University Policy Library)
If you have a problem relating to an academic matter, you are encouraged to discuss the problem initially with the member of staff concerned. If you feel uncomfortable about doing this or are unable to resolve the problem satisfactorily, you may seek assistance from your Undergraduate Coordinator or your Professional Year Coordinator.
We encourage students to resolve their problem within the department. Go to UC's process, rights and responsibilities webpage or the Appeals and Grievances Regulations in UC Calendar for more information.
For enrolled students
full details of your course are on Learn