Need IT help?
Contact the IT Service Desk using the Self Service Portal, by phone or in person for help with IT issues.
Find self-help information
Self help information for the main IT services is available for:
- Microsoft Office 365
- Accessing your email
- IT account and passwords
- WiFi access
- Internet and data
- Computer workrooms
- Printing and copying
Log a job using the Self Service Portal
Sign into the Self Service Portal with your username and password to log a request for IT help. Also use the portal to log a request outside on weekends and after hours.
Drop in and see us
Come and see us in person Monday to Friday, 8am to 5pm (excluding public and university holidays) at these locations:
- Central Library in the Puaka - James Hight building in the Ilam Campus.
- Education Library in the Dovedale Campus.
IT services brochure
The main UC IT services are listed in the IT services brochure. You can pick up a hard copy from one of the UC libraries or download the PDF to read on your tablet or computer.