He kaitiaki tātou katoa
We will enhance and nuture our resources

• We care
• We nurture
• We look after
• We protect
• We cherish
• We ensure our resources are accessible to others
• We look after more than just tangible things
• We believe in being a good human being
• We do the best we can

Kia aroha ki te tangata
We extend care and empower others

• We listen with empathy
• We make people comfortable and tailor our responses to meet their individual needs
• We act out of care, respect and reciprocity
• We are kind and generous
• We look after and value relationships
• We lift people's wellbeing, sense of connection, and belonging
• We uplift the prestige of those in our presence
• We do good deeds
• We give the best we have to others, caring during points of high and lows in people's lives
• We reflect compassion and empatht
• We give of ourselves, so others are empowered be the interaction
• We are clear with expectations
• We have difficult conversatoinsin an affirming way that upholds people's dignity
• We give constructive feedback
• We favour courage over comfort