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Admissions and Enrolment Contacts

If you require assistance or support with any admission or enrolment issue, please do not hesitate to contact us by phone, email or in person.

Phone the Contact Centre

The Contact Centre is the point of first contact for enquiries to the University. The Contact Centre is able to advise and assist new and advancing students regarding:

  • enrolment processes, procedures and regulations
  • answer general queries
  • refer people to the correct college/department/person.

Students can also request publications through the Contact Centre and submit their application to enrol.

Phone

We are open between 8am and 6pm Monday - Friday (except NZ public holidays)

Freephone: 0800 VARSITY (0800 827 748 - within New Zealand only)
Telephone: +64 3 369 4999
Fax +64 3 364 2174

AskUC Chat

AskUC Chat will be available between 8.30am - 5.15pm Monday - Friday (except NZ public holidays)

Type Email Address
General Enrolment Advice enrol@canterbury.ac.nz
Domestic and International Admission admission@canterbury.ac.nz
Document Validation and Citizenship Evidence document-validation@canterbury.ac.nz
Postgraduate and Thesis Enrolment thesis-enrolment@canterbury.ac.nz
Student Insurance student-insurance@canterbury.ac.nz
Student Services Levy Rebate Applications services-levy-rebate@canterbury.ac.nz
Student Visa student-visa@canterbury.ac.nz
USA Financial Loan support usaloans@canterbury.ac.nz

Trish Laurenson

Student Services Innovation Manager
Matariki Level 4 Nth
Internal Phone: 93581
Mobile: 027 565 3184

Information Desk

Lauralee Mather

Student Services Assistant
Student Services Matariki Level 1
Internal Phone: 95030

Lawrence Teo

Student Services Assistant
Student Services Matariki Level 1
Internal Phone: 94052

Enrolments Team

Sarai Roper

Enrolments and Information Desk Team Leader
Student Services Matariki Level 1
Internal Phone: 93595

Anuja Shivdikar

Enrolment and Fees Advisor
Internal Phone: 90408

Diana Hinterleitner

Enrolment and Fees Advisor
Online Student Visa
Student Services Matariki Level 1
Internal Phone: 93580

Jillisa Wainwright

Enrolment and Fees Advisor
PhD and Masters' Enrolment
Student Services Matariki Level 1
Internal Phone: 94053

Kun Li

Enrolment and Fees Advisor
Citizenship Verification
Student Services Matariki Level 1
Internal Phone: 93582

Margaret Ingram

Enrolment and Fees Advisor
Teacher Education Applications (Mon&Tue: 8.30am-5.00pm, Wed morning)
Student Services Matariki Level 1
Internal Phone: 93588

Admissions Team

Tracey Robinson

Admissions Team Leader

Amanda Mitchell

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93483

Jaana Latokartano

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93482

Jane Bowman

Admissions Officer
Internal Phone: 90429

Kathleen Jackson

Admissions Officer
Internal Phone: 92923

Renu Moss

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93477

Stacy Liu

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93480

Therese Dobbs

Admissions Officer
Matariki Level 2 Sth
Internal Phone: 93476

Scholarships Team

Andrea Quinlan

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93460

Bryany Joslen

Scholarships Advisor
Matariki Level 4 Nth
Internal Phone: 94127

Janet Bray

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93486

Mark Butcher

Acting Scholarships Team Leader
Matariki Level 2 Sth
Internal Phone: 92269

Pamela Chivers

Scholarships Advisor
Matariki Level 2 Sth
Internal Phone: 93458

Contact Centre Team

For support with your enrolment, please email the Contact Centre on enrol@canterbury.ac.nz

Jane Pearce

Acting Contact Centre and Shared Services Team Leader
Matariki Level 4 Nth
Internal Phone: 93843

Chelsea Thomson

Contact Centre Advisor
Internal Phone: 94202

Cushla Dares

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 94201

Fiona Greene

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 93822

Tanja Schwalm

Contact Centre Advisor
Internal Phone: 92507

Vicky Brown

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 93820

Yvette Bensemann

Contact Centre Advisor
Matariki Level 4 Nth
Internal Phone: 93829

Shared Services Team

Bryany Joslen

Scholarships Advisor
Matariki Level 4 Nth
Internal Phone: 94127

Fredericka Jefferd

Shared Services Administrator
Matariki Level 4 Nth
Internal Phone: 94033

Training Coordinator

Dawn Miller-McTaggart

Enrolment Support and Training Coordinator
Matariki Level 4 Nth
Internal Phone: 94011

Opening Hours

Contact Centre

Monday to Friday, 8am–6pm

Information Desk

Monday to Friday, 8.30am - 4.30pm

Closed on Public and University Holidays:

Public Holiday Dates UC is Closed
Christmas Shutdown 22 December 2017 - 3 January 2018
Waitangi Day 6 February 2018
Easter Weekend 30 March - 3 April 2018
ANZAC Day 25 April 2018
Queen's Birthday 4 June 2018
Labour Day 22 October 2018
Canterbury Anniversary 16 November 2018

Visit us

Visit the Student Servies Helpdesk for any queries, located in the Student Services Centre, Level 1 of the Matariki Building (opposite the Puaka-James Hight Library). 

See larger map

Disclaimer

The information included in this website is meant to be a general guide to the enrolment process. Full information on UC’s General Regulations and Policies can be found in the UC Regulations website. Information about UC Privacy commitment is available from Privacy Statements and Student Declaration.