The interloan service is available for current staff and students to support their UC related research, study or teaching requirements and is available to request items such as books or journal articles not held by UC Libraries. This free service is not available for personal requirements. Please note if you require an item for long term you can make a recommendation for the library to purchase the item for its collection.
Search online first
Requesting an interloan
- Go to your Interloans Service account.
- Search for the journal or book title, rather than the article title.
- Click on the "get it" icon once you find the title you want.
- If there are no results, to start a new request by selecting "Create Request" under the "My Account" heading in the left navigation bar.
Interloans service information
See the Interloans service information below for what can be requested, when interloans arrive and more information.
Almost anything – except some DVDs and very recently published books. We're also only able to get items related to your current UC research or teaching. Public libraries do offer interloans for personal requests.
Articles and chapters usually arrive within 1-5 days, books about 1-6 weeks. It may take longer depending on suppliers and whether an article can be sent electronically or by post. Due to staff constraints an urgent service is not offered. However if you have a tight timeframe let us know, and we'll do our best.
You can track requests by using the system-generated Request Number (ILL no.) in your interloans account. Only active requests are visible by default. Tick 'Show everything' to see a full history. If your item is delivered as an electronic document it will be attached to the Request Number as a PDF.
If you get any errors with your request call the Interloans team on 369 3399 (extn 93399).
You may select a pickup library for books, print copies of articles, and reference only. You will be notified when your interloan arrives.
Reference-only microforms will be available at the Central or Macmillan Brown Library.
The loan period for books and reference only items is set by the lending library with these items usually available for 2-3 weeks. Books and reference only items can be recalled at any time.
Please contact Interloans staff if you would like to request a renewal, as you won't be able to do it yourself in your library account.
Items may be recalled at any time. Overdue recalls will incur fines as with items from the UC Library.
If an interloan has only just been received by the user when it is recalled for immediate return, the item will, when possible, be resupplied at no charge.
No more than one article from an issue of a journal may be obtained, or two articles if they are on the same topic.
Individuals who are not a University of Canterbury Student or Staff member may not use the Interloan service. Please contact your institutional or public library to place your request.