UCSA HELP Volunteer


UCSA HELP Volunteers conduct the initial interview when a student consults the UCSA Advocacy and Welfare Team. UCSA HELP Volunteers then assist the Team to find the best course of action for the student. 

Eligibility/Selection Criteria

Applicants must be enrolled in a law, social work or psychology qualification at level 300 or above. CV, cover letter and references are required. Selected applicants will attend an interview.

UCSA HELP Volunteers commit 2 hours per week to the role during term time.

Students meeting LAWS365 requirements are ineligible.


Successful applicants will be trained in both interview techniques and aspects specific to the UCSA HELP role.

Hours involved in the activity

Up to 3 modules of 12 hours minimum per module. For every 12 hours of active learning you can claim recognition for one skill and one attribute. NB: opportunities only exist to develop the skills and attributes specified for this activity in the grey areas of the table below.  For this activity you can claim a maximum of three learning and development outcomes.


Nathan Simkiss
Student Advocate - USCA
Room 123, Puaka-James Hight Building
Email: nathan.simkiss@ucsa.org.nz

Work readiness skill/Graduate attribute

By actively engaging in this activity, you can claim against the pre-determined intersection points detailed below. You should reflect on your experience and select the WRS/GA intersection point(s) that best represents your learning outcome.

  • B1 - Communication - UCSA HELP Volunteers identify diverse needs of the student community and utilise a range of communication skills to effectively work with individuals.
  • B4 - Learning - UCSA HELP Volunteers learn strategies to better connect with the community to work towards successful resolution of student issues.
  • B6 - Problem Solving - UCSA HELP Volunteers develop appropriate ways to resolve student issues and deal with obstacles within diverse community settings.
  • C1 - Communication - UCSA HELP Volunteers demonstrate successful communication and investigation skills, and the ability to transfer information from and between parties.
  • C4 - Learning - UCSA HELP Volunteers learn practical and adaptable skills to resolve problems.
  • D1 - Communication - UCSA HELP Volunteers communicate effectively and are respectful of cultural differences and nuances across diverse nationalities.
  • D4 - Learning - UCSA HELP Volunteers learn cultural traditions and strategies to engage more successfully with a diverse audience. 
  • D6 - Problem Solving - UCSA HELP Volunteers resolve student issues and deal with obstacles within culturally diverse community settings.
Matrix intersection points for UCSA HELP Volunteer (highlighted in grey)
Co-curricular Record (CCR)

UC Graduate Attributes (GAs)

Bicultural Competence & Confidence Community Engagement Employability Innovation & Enterprise Global Awareness
Work Readiness Skills (WRS) Communication A1 B1 C1 D1
Initiative and enterprise A2 B2 C2 D2
Leadership A3 B3 C3 D3
Learning A4 B4 C4 D4
Planning and organising A5 B5 C5 D5
Problem solving A6 B6 C6  D6
Self-management A7 B7 C7 D7
Teamwork A8 B8 C8 D8
Technology A9 B9 C9 D9

CCR criteria

  • UCSA affiliated
  • Not an academic prerequisite
  • Not for academic credit

Are you interested in participating in this activity?