Online Help

UC Help

University of Canterbury (UC) Help is the help page for general university/campus information, but it does not provide technical help.

Getting Started: Procedures and Documents

• Procedures for Visitors.
• Staff Documents (Restricted Access).
• Programmers Documents (Restricted Access).
• Task Assignment System (TAS)
  To request a change to the CSSE system by the programmers:  Request a New Task.

Using Windows and your ICTS User Account

If you are having problems logging on to a Windows computer with your Information and Communications Technology Services (ICTS) user account, please contact the  ICT Service Desk.

Here are the main web portals to get things done on your ICTS account:

• View ICTS account information.
• Browse various ICT services.
• Interloan request at the library.

ICT Services provides many help documents online; here are a few of the main ones:

• Help for Students.
• Help for Staff.
• ICT Service Desk.
• Usercodes, Accounts and Charging.