Support and services for students

The information on the support and services for students in summer 2018/2019 will be available soon. The following services were open last summer:

The Academic Skills Centre (ASC) offers workshops and seminars on academic writing and study skills over summer. Learning advisors are also available for one-to-one appointments from 9am to 4.30pm, Monday to Friday, and a 10 minute drop-in service is also available Monday to Friday between 12pm to 2pm. 

During the University Summer School Programme, students can stay on-campus at Kirkwood Avenue Hall, Sonoda Christchurch Campus or University Hall. Rates for summer accommodation apply from 1 December 2017 to 3 February 2018. Earlier arrival and later departure dates are negotiable and dependent on availability. For information on pricing and how to apply, see Apply for a hall or village (click on the Summer Accommodation tab).

  • Ilam Early Learning Centre (UCSA operated)
    Car Park 1, Dovedale Campus, Off Parkstone Avenue
    Telephone: +64 3 348 4336

Centre closes on 15 December 2017 and reopens on 8 January 2018.

  • Montana Early Learning Centre (UCSA operated)
    31 Montana Ave
    Telephone: +64 3 364 3968

Centre closes on 21 December 2017 and reopens on 15 January 2018.

Centre closes on 21 December 2017 at 12noon and reopens on 8 January 2018.

Over the summer months several central campus food outlets will be open along with Collective Cafe on the Dovedale campus. 

Student health services are available from the University Health Centre, which is situated near the car park at 90 Ilam Road. To ensure that you receive subsidised health care during your study, please take your student ID with you to your appointment.

The University Health Centre will close at 12 noon on 21 December 2017 and reopen on or about 17th - 18th January 2018. Whilst we are closed you can still phone us on +64 3 369 44 44 for advice. Our out-of-hours service provides a free helpline that can also direct you to after-hours clinics, including psychiatric emergency services.

The Health Centre email is intermittently answered for things like repeat prescriptions and general enquiries.

This is your first point of contact for IT services. You can make a request through the self-service portal, or by phone.

Phone: Ext. 95000 (Direct dial: +64 3 369 5000) or Freephone 0508 UC IT Help (0508 823 843)

You can also visit the IT Service Desk in the Central Library (Puaka-James Hight), 8:00 am - 5:00 pm Monday to Friday.

For more information about workrooms and other IT resources go to Information and Technology Services website.

The UC Library website lists the opening hours of our Libraries over summer. 

At UC, Te Ratonga Ākonga Māori, Māori Student Development Team (MDT) offers advice and support for all ākonga Māori. Our initiatives help students to succeed academically while also encouraging personal and cultural growth and creating a wider sense of hapori whānui. We offer a variety of initiatives from our Tuākana Mentoring Programme, Te Punenga Postgraduate programme to use of Te Whare Ākonga o Te Akatoki (The Whare) Māori Students’ Study Centre located on Ilam Road.  We encourage you to make the most of the opportunities available and look forward to supporting you and your whānau at Te Whare Wānanga o Waitaha.

The Pacific Development Team provides advice, academic learning support, mentoring support, ongoing pastoral care, and just a friendly ear to listen for Pacific students at UC. Their doors are always open so please pop into to see them any time.

A UC parking permit is required for on-campus parking all year round.

To find out about short-term parking coupons for on-campus parking go to Campus Parking.

The Mentoring Programme can pair you with a Student Mentor who can help you adjust to life on campus and provide friendly support.

During the ongoing campus transformation programme, please be on the lookout for heavy vehicles, increased traffic and uneven surfaces. We encourage students to watch, listen and stay alert, and to call Security if they notice anything that could be unsafe. At UC, student and staff safety is a priority. Everyone is responsible for keeping an eye out for each other.

Security staff are here to help

UC Security staff is always available to offer help and advice. The Security office is located at 114 Ilam Rd and is operational 24/7. You can contact Security by using a Help Point tower on campus, or by phone.

General enquiries: +64 3 364 6888
Emergency number: 0800 823 637 or ext 6111

Our friendly, professional advisors are here to help you settle in and gain a sense of belonging in the UC community. We will act as your support team throughout your studies and help you to take advantage of the many resources and opportunities available to make your time at UC the best it can be. 

You may have a particular question or concern and we can talk with you about your situation, help you to figure out your options, and work out the best way forward. Our service is free, confidential and available to all students at the University of Canterbury, including off campus students. 

You can talk with a Student Care Advisor by phoning, emailing, dropping in, or making an appointment. See our contact page for details.

Join the UC RecCentre for free and stay active during summer in our fully equipped gym. Join the group fitness classes, play sport or climb on the rockwall. Please note that our last day of opening is Wednesday 20th December 2017, and we reopen on Wednesday 3rd January 2018. 

For more information on UCSA services available over the summer period phone +64 3 364 3900 or go to the UCSA website.