Zoom

Zoom - Video Conferencing

It is currently the preferred method for video conferencing. UC has a site license for Zoom which means it is free for all UC faculty, staff, and students. 

Overview

This article covers:

• Getting Started
• Instructions & Tutorials

Still Need Help?

 For urgent support, please contact us.
 For non-urgent support, please log a ticket.

Getting Started

Step 1

Before you can use Zoom, you must install the Zoom software for your device. Start by going to canterbury.zoom.us and click Download in the header menu.

 NOTE: For desktop/laptop users, download and install the Zoom Client for Meetings. For iPhone or Android users, download Zoom Mobile Apps from your mobile app store.

Step 2

Once the Zoom Client for Meetings is installed, click the Sign In button.

Step 3

Click Sign In with SSO.

Step 4

When prompted to enter your company domain, type canterbury and click Continue.

Step 5

You may be taken to a Microsoft login screen where you can log in with your UC email address and password.

For staff, this will be in the firstname.lastname@canterbury.ac.nz format. 

For students (undergad and postgrad) this will be in the abc123@uclive.ac.nz format. 

You might be prompted for MFA (Multi-Factor Authentication) before you are able to log into Zoom. 

Instructions & Tutorials

Zoom is supported by UC IT Services. You can log a ticket with the IT Service Desk if you require help getting setup for the first time, or if you require a video conference to be scheduled.

Below are also some handy links for Zoom support:

• Zoom Support Help Centre
• One minute video tutorials on Zoom
• Live Training - sign up to receive live training on specific areas about Zoom 
• Free telephone support for Zoom is available 24x7: Call 0800 475 039 ext 2.
• Visit support.zoom.us.